Legal

Privacy Policy

Last updated: May 2026

1. Information we collect

We may collect personal details you provide during checkout or support contact, including your name, email, shipping address, and order information.

2. How we use your information

We use data to process orders, coordinate shipping, provide support, and improve website performance.

3. Payments

Payments are processed through secure third-party providers such as Stripe. We do not store your full card details on our servers.

4. Fulfillment and service partners

To fulfill orders and operate the store, we may share required order information with logistics, fulfillment, payment, analytics, and customer service providers.

5. Cookies and analytics

We may use cookies and pixels to understand site usage and ad performance. You can adjust cookie preferences in your browser settings.

6. Data retention

We retain personal information only as long as needed for operational, legal, or compliance obligations.

7. Your rights

Subject to applicable law, you may request access, correction, or deletion of your personal data by contacting us.

8. Contact

For privacy requests: support@novaluxliving.com